Mediation is an alternative form of dispute resolution that aims to resolve all types of dispute outside court proceedings and arbitration. Mediation is a voluntary, confidential, and flexible process, through which disputes between parties can be settled.Mediation is interactive, yet structured, and involves an independent third party, the mediator, who, through the use of specialised negotiation and communication techniques, assists the parties to consider all available options with the objective of reaching an agreement within a set time frame.
▸ Provides parties with control over the process and the resolution
▸ Provides parties with confidentiality throughout the negotiation process
▸ Proves more efficient than lengthy court proceedings, saving parties energy and time
▸ Generates financial savings by comparison to costly court proceedings
▸ Assists parties in finding workable and realistic resolutions, possibly for the long-term
▸ Has a high success and compliance rate according to European and International studies
▸ Offers a high chance of preserving relationships with dignity and respect
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